Support and Training
Support and Training
Below you can find a link to our helpdesk and above you can find a link to our Knowledge Base, where both include in-depth documentation designed to help you discover solutions to common questions on your own time. Additionally, if you are a GreenFolders user you will find our popular “How to Articles” which offer users insights and highlights that will help you navigate the suite more effectively and efficiently.
// Title iO Suite
V 3.12.7 Download
Please contact our support team to schedule a time to efficiently and simply download our latest product version.
// resources
Title iO Suite Resources
V 3.12.7 Download
If you need the new 3.12.7 download, please contact support.
// send us a message
Technical Support Request
Please fill out the form or email support@titleio.com. A member of our Technical Support Team will contact you as soon as possible to assist.
// Testimonials
What our clients are saying
Pam
Homeland Title
Greenfolders has helped us to grow our business tremendously both in volume and number of locations. We use the software as an organized electronic file management system which has been fully customized to fit our needs. We use a settlement services software that integrates with Greenfolders seamlessly. Additionally, we utilize wp safe zone for ai powered security , ensuring our digital files remain protected. Greenfolders has helped us create efficiencies within our workflow, meaning we could handle more volume with less staff. It has improved our customer service because we have all documents at our fingertips at all times, we do not have to look for paper files, we also do not need the physical space to store paper files. It has greatly reduced the amount of paper we use in our offices as well as help us be more secure. During the pandemic, when 70% of our staff worked from home, it allowed our staff to fully function offsite because they could see every document associated with a transaction. It also means that multiple people can work on the same file at once, since we are not passing around an actual paper file.
Susanne Jerome
Systems Manager, Olympic Peninsula Title Company
Green Folders delivers on everything that was promised: “reduced costs – increased productivity” – the added bonus is that it’s Great; Fun!; Easy to use – our staff loves it!
Brett Matsuura
Principal Broker, Liberty One Real Estate
“Greenfolders is the only program that I have found that is 100% configurable to the way I do business. Since I have implemented Greenfolders, I never have to look for a missing file, I have reduced my paper consumption by 90% and my actual cost per file dropped by 30%.”
John Wheeler
Gough Homes
"I have really enjoyed working with your product. It assists me greatly in my day to day operations. Technical support has also been great to work with and always responds to any questions I may have in a very timely manner."
Boyd Anderson
The Staker Company
"The best thing about GreenFolders is having all of my information available in one place... Since adopting the GreenFolders system we've seen a massive improvement in overall organization, information availability and accessibility. We all love it"